About Hero
Our Story

RedefiningLuxury Living

For over two decades, we've been setting new standards in luxury hospitality, creating extraordinary experiences that transcend expectations.

150+
Properties
45+
Countries
500K+
Happy Guests
50+
Industry Awards

Our Values

The principles that guide us in delivering exceptional experiences

Excellence

Setting unparalleled standards in luxury hospitality

Passion

Creating extraordinary moments with dedication

Global Vision

Bringing world-class experiences everywhere

Trust

Building lasting relationships through integrity

Innovation

Pioneering the future of hospitality

Purpose

Driven by a mission to transform travel

Our Journey

Two decades of innovation and excellence in luxury hospitality

The Vision
2005

The Vision

Founded with a mission to redefine luxury hospitality

Global Expansion
2010

Global Expansion

Reached presence in 25 countries worldwide

Tech Innovation
2015

Tech Innovation

Pioneered AI-driven hospitality solutions

Sustainability
2020

Sustainability

Launched eco-luxury initiatives globally

Future Forward
2024

Future Forward

Leading the future of luxury experiences

Innovation at Heart

Pioneering the future of luxury hospitality through technology

AI Concierge

24/7 personalized assistance powered by advanced AI

Smart Properties

IoT-enabled environments that adapt to guests

Seamless Access

Biometric and contactless solutions

Privacy First

Advanced security and data protection

Our Leadership

Meet the visionaries shaping the future of luxury hospitality

Alexandra Chen

Alexandra Chen

Founder & CEO

"Our mission is to create extraordinary moments that last a lifetime."

Forbes 30 Under 30
Hospitality Innovator Award
Tech Pioneer Recognition
Marcus Reynolds

Marcus Reynolds

Chief Innovation Officer

"Technology should enhance, not replace, human connection."

MIT Technology Review
AI in Hospitality Award
Digital Transformation Leader
Sarah Martinez

Sarah Martinez

Head of Global Operations

"Excellence is not an act, but a habit in everything we do."

Operations Excellence Award
Sustainability Leadership
Global Impact Recognition
CTA Background

Join Our Journeyof Excellence

Experience the next chapter of luxury hospitality with us. Let's create extraordinary moments together.